Refund policy

Exchanges

If you are not fully satisfied with your purchase, you can exchange within 14 days of original purchase. ** Some exceptions apply**

**All glass, scales and consumable products are final sale. All items are inspected and in working condition, before leaving the store.

** Items must be unused and in original packaging.  If a security seal has been broken, or tags are missing from clothing, we are unable to return an item.

** If the product was purchased online, the customer is responsible for freight charges back to us.

Refunds

No refunds, exchange only.

Warranty

 We are unable to exchange vaporizers, unless you have an unused, DOA unit. For this reason, we advise you become familiar with a vaporizer before ordering, try to test one out or research the item before purchasing.

If you have an unused DOA unit, please contact us right away and we will be happy to help resolve the issue.

Once a vaporizer has had product in it, all vaporizer warranties are direct through the manufacturer.

All Scales are final sale. All Scale Warranties are direct through the manufacturer.